FAQs

1. What products does Kartzaar sell?
We offer a variety of innovative, practical, and trending products — from home essentials to lifestyle gadgets — all carefully selected for quality and value.

2. How do I place an order?
Simply browse our store, add your desired items to the cart, and proceed to checkout. You can pay securely via multiple payment options, including UPI, debit/credit cards, and net banking.

3. How long will my order take to arrive?
Orders are usually processed within 24–48 hours and delivered within 5–10 business days across India, depending on your location.

4. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking link via email/SMS so you can follow its journey to your doorstep.

5. What if I receive a damaged or defective item?
We offer an easy 7-day replacement policy. Simply contact our support team with your order details and pictures of the product, and we’ll guide you through the process.

6. Do you offer returns or refunds?
Yes, eligible items can be returned within 7 days of delivery. Refunds are processed to your original payment method once the product passes quality checks.

7. How can I contact Kartzaar?
You can reach us via email at kartzaarstore@gmail.com or WhatsApp/Call at +91-8445020146. Our customer care is available Monday to Saturday, 10 AM – 7 PM IST.